Frequently Asked Questions

Where are you located and what days do you see clients?

Due to COVID-19, I am currently ONLY seeing clients via teleheath using a HIPAA-compliant version of Google Meet. One advantage of telehealth is that it allows both of us to have much more flexibility in scheduling. If your insurance does not cover telehealth visits, we can meet in-person at my office located near Firth, NE.

What do I need to do to get ready for my first appointment?

Once your initial visit is scheduled and the forms are filled out during scheduling, you will need to verify your insurance benefits with your insurance company. There’s nothing else you’ll need to do – it’s as simple as that!

I've never seen a dietitian. What should I expect in a nutrition counseling session?

Your first appointment will last approximately 60-75 minutes and follow-up appointments typically last 30-45 minutes. Your initial session includes a comprehensive nutrition assessment including reviewing medical & family history, weight history, diet history, food allergies/intolerances, current nutrition-related concerns, and what goals you want to set for our work together. Generally in the first session, I do provide a modest amount education based on your underlying medical condition and/or goals. However, the majority of the session is dedicated to gathering the information I need to fully comprehend your current dietary issues, establish why they exist and how I can effectively work with you to resolve them. Based on your assessment, Lindsey will recommend a plan of care and set up your next session. Follow-up appointments will include exploring nutrition-related challenges and wins since the last session, additional nutrition education, nutrition recommendations, and support.

Do you take insurance?

YES! I’m currently in-network with all payors who participate with Midlands Choice (including Cigna), select Medica plans, Medicare, Blue Cross Blue Shield, Aetna, as well as most United Healthcare plans. I’m a huge believer in providing access to affordable care (I mean, we pay hundreds of dollars a month for health insurance – shouldn’t we be able to use it?!). And believe it or not, your health insurance will OFTEN cover your visits with me (as well as your follow-up visits!). To read more about checking your benefits, click HERE.

Note: Clients are required to keep a credit card on file, which is charged at the time of your session. If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA) debit card, this can also be used to pay for your sessions.

What if you aren't in-network with my insurance company or I don't have insurance?

If I’m not in-network with your insurance but your insurance tells you that you do have out-of-network benefits for Medical Nutrition Therapy, I am more than happy to provide you with a Superbill (receipt with all the needed codes for insurance with insurance billing rates) for the session. While payment in full is due at the time of service, you can then submit the Superbill to your insurance coverage for possible reimbursement.

If your insurance does not offer any out-of-network benefits, you don’t have insurance, or you choose not to use your health insurance for any reason, I do offer a substantial “prompt pay” discount (or what you may think of as a “cash pay discount”). The rates listed on my website for services rendered are my “prompt pay” discounted rates. Payment is due at the time of service.

What locations do you serve?

We are licensed in both Nebraska and Kansas and accept clients from both states.

We can also accept clients from states that do not require formal dietitian licensure. Those include MIchigan, Arizona, Oregon, Washington, California, Idaho, Wyoming, Utah, Texas, Oklahoma, Wisconsin, Indiana, Virginia, West Virginia, Pennsylvania, New York, Vermont, New Hampshire, Massachusets, and Connecticut.